Shipping, Returns and Refunds Policy

Shipping, Returns and Refunds Policy

Shipping, Returns and Refunds Policy

Shipping Policy:

Shipping & Delivery - Domestic & International

All Order Dispatches shall be done be against receipt of payment to our account Only, for all mode of payments.

Shipping charges are applicable on each and every product individually and are collected along with the product value at the time of payment. The weight listed on the product page is 
The shipping rates for many items we sell are based on the weight / volumetric weight which ever is higher as per the Global shipping norms. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilograms.

Estimated Shipping Rates will be quoted once the orders is placed and you can calculate the same before check out.

We estimate shipping and delivery dates based on the availability of your items and the shipping options we deal and choose to send each product. Depending on the shipping provider we choose, shipping date estimates may appear on the shipping quotes page.

All Deliveries within India are done through Speed Post &, International couriers are done based on the products ordered as per the order placed by Customer

The shipping charges quoted is exclusive of Duty, Tax & Any Other end charges as applicable at the destination country. They have to be borne and paid to the concerned entities - Customs House/Service Provider by the customer/consignee at the time of receiving the parcel.

Orders placed for products, usually Ships in 3 to 5 Business days
(Business Days - Business Days means, 5 days from Monday to Friday).

The postal dispatches will differ based on the destination and postal rates are not readily available to book online orders. They are applicable only on orders placed through enquiry form or enquiry to

Ships: Shipping From Our Warehouse.

Working Day: Monday - Friday.

Ship time: Time taken for Fulfilment + Packing+ Logistics connecting time.

Delivery Time: Time taken for each logistics service differes with the products to product and destination to destination for each and every Logistics service.

National shipments:

Registered Post - Minimal shipping charges applicable for all items. Transit time 5 to 7 working days

Speed Post - Premium Shipping charges, applicable for all items. Transit time 3 to 7 working days

Metros & Prime Cities - 2 to 4 working days

International Shipments:

Air Shipments

For Orders below 15 kgs weight, Normal intransit time is 5 to 10 Business days

For Orders 15 kgs and above 15 kgs weight, Normal intransit time is 10 to 20 Business days

At odd instances, this may vary due to extraneous circumstances.

Sea Shipments

For Sea shipments, minimum weight is 1 cbm, 25 to 45 Business days in transit.

At odd instances, this may vary due to extraneous circumstances.

For all International Shipments, Other end Duties and Taxes to be borne & paid by consignee

Returns and Refunds Policy

Thank you for shopping at Haidakhandi Samaj .

Please read this policy carefully.

We issue refunds for all Domostic products within 5 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +91 76204 40951
By email:
By visiting this page on our website:



We can accommodate an order cancellation request only in cases where the product(s) have not yet been dispatched from our warehouse. Please make the request to us by:

Call our customer service helpline on +91 84600 43203, and request for your product(s) to be returned

Email us on

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.

Unfortunately, an order cannot be cancelled once the item has been Shipped to you.

In order to cancel an item in your order:

Call us on +91 84600 43203 or email us on

Once you request the cancellation of item(s) in your order, it will take us a maximum of 2-3 business days to cancel the order and initiate a refund. You will be notified of the same by email.

However, if you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Haidakhandi Samaj . 



No Hassles Returns Policy

At Haidakhandi Samaj , we want you to be completely satisfied with each and every purchase. We believe that the creation of a bridge between consumers and world artists depends on high quality products and extraordinary customer service. If you aren’t satisfied with our products for any reason, we offer a no questions asked return policy, subject to goods being received in good undamaged condition.

How do I return an item delivered?

We will accept returns up to 7 days from the day that you receive your product. You can request a product return via either mode listed below:

Call our customer service helpline on +91 84600 43203, and request for your product(s) to be returned

Email us on

Visit to Haidakhandi Samaj Website, Go to the “Contact Us” section, Write us mail Subject “Return My Product” that you wish to return, and request for a return

You will receive a confirmation of your return request. Our logistics partners will get in touch with you within 3 working days to arrange a reverse pick-up. The product(s) you wish to be returned will be packed, and shipped back to us. Once we have received your returned item(s) in good condition at our warehouse, we will initiate a payment refund. We expect to complete the refund process within 15 days from confirmation of return request.



Please return your product(s) within the original packaging. If the original packaging is lost or unavailable, please allow us 3 additional days to organize the reverse pickup.

Refunds will not be issued if the returned products have been altered in any way before being returned to our logistics partners.

We will not be able to accept returns of customized products or framed paintings

No returns will be accepted after the 7-day returns period has expired.

Can I return a gift?

We regret that we are unable to accept returns of any gift products.

Important Notes and Restrictions:

Haidakhandi Samaj is not responsible for loss or any costs incurred (including freight, duties and taxes, or import fees) for items returned without an RMA number or to any address other than a Haidakhandi Samaj Returns Centre.

As a safeguard against potential abuse, Haidakhandi Samaj reserves the right to deny a refund to anyone who has made what we determine to be excessive returns.

What happens if my item arrives damaged or incomplete?

At Haidakhandi Samaj , your satisfaction is our priority. If you have received a damaged or incorrect item, or if part of your order is missing; please notify us immediately. You may do so by:

Call our customer service helpline on +91 84600 43203, and request for your product(s) to be returned

Email us on

We will be happy to replace any damaged product(s) depending on availability of the ordered item(s). In case we are unable to replace your damaged product(s), we will arrange for a reverse pickup of your damaged product(s), verify the damage on receipt at our warehouse, and provide you with a full refund within 15 working days.

Any products that might be missing from your order will be shipped as soon as possible. Do keep in mind that we might be shipping your order via multiple packages. Please do check with our customer service team to ensure that the product(s) you believe to be missing from your order are not being shipped to you via another package.

Return Processing

If you're facing any issues with a product purchased from Haidakhandi Samaj , we shall help by verifying and trying to resolve your product issue as part of the return verification process. The Issue resolution steps may be shared with you as self-help, or with assistance over call or a Haidakhandi Samaj (or partner) personnel may visit your place.

Haidakhandi Samaj is committed to provide you quality products, but in case if you do not receive product in good condition, damaged or defective at the time of delivery, please return the product immediately and we will deliver the new  product to you.

In case the item is not in stock or has been permanently discontinued, the refund for the entire product or part(s) of the product will be provided in 7 days.